Guest Guide Sugar Maple Mountain Retreat

Thank you for choosing Sugar Maple Mountain Retreat for your stay in Cavendish, Vermont! 

If you have any questions about our place or our town, please don’t hesitate to ask. We can be reached at  If you need immediate assistance or have an emergency, please call or text us at 802-265-0242.  

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Check out

Left behind items


House Rules

Wifi and Internet



What we stock


Cleaning supplies


Washer & Dryer


Beds & Linens


What we stock


Heating & Cooling



Fire Pit

Outdoor Grill



Eating Out


Planning Your Arrival 

You will receive an email with check in instructions and our address 2 days before check in.  It will include your personal door code which will be activated at 4pm on the day of your arrival.  

Each cabin has it's own driveway beside it.  During winter and heavy snow-fall it may only fit 1 car. There is extra parking to the side of the utility building (on your left in the driveway). 

When it snows you will need to move your car for our team member to plow the driveway.


Check out is at 11 am.  Late check out must be approved in advance.  Our cleaning team usually arrives at 11:15 am to prepare for the next guests.  Please be prompt.  

Before you go

Please help our housekeepers prepare for the next guests by doing the following:

  • Set the heater by the kitchen to 60 when leaving or turn off the air conditioner.
  • We’d love it if you washed your dishes.
  • Empty the refrigerator.
  • Leave trash in the house.  DO NOT leave trash outside it will attract unwanted wildlife.
  • Close and lock all of the windows and close doors securely.  

Lost and left behind items

Don’t forget your phone charger!

We’d be happy to ship you items left behind via Priority Mail. There’s a minimum $25 fee, depending on the cost of postage and packing time/materials needed to ship.




  • Quiet time is after 9:30pm. Please be kind to our neighbors and local wildlife. Keep the noise level no louder than a normal conversation level and no loud music outside.
  • Smoking Policy- no smoking of any kind indoors.  Please don’t throw butts on the ground outside.  
  • Pets – no pets of any kind are allowed.


You’ll find the wifi password displayed near the TV.  

Note: Our internet is provided via satellite.  Reception can be affected by weather and sometimes time of day.  It's usually fine for basic web browsing, emails or watching a movie. Streaming in hi-def or gaming is not recommended.  



We provide Roku TV with free movies and access to all of your own apps.  We use the guest mode for ROKU which means you can log into your own accounts and apps.

Please do not try to connect any of your own devices to our TVs or change settings.   

Guest mode on Roku: You’ll be prompted to enter your check out date when opening the app first time. Any login information you enter including passwords will be erased at your pre-selected time on check-out day.   Please bring your account information and log-in passwords for apps or channels you are planning to watch. 

We have several apps preloaded such as Netflix, Amazon Prime, VUDU and more.


You’ll find a courtesy tray of Keurig coffee, tea, creamer and sweeteners to get you started when you arrive.  

What we stock

  • Basic spices and cooking oils
  • Foil, plastic wrap, assorted zip top baggies
  • Pots and pans
  • Cooking utensils, generous assortment of cooking utensils are in the top kitchen drawer with the silverware 
  • Dishes, silverware, glasses 
  • Serving ware, large bowls, colander

Kitchen appliances

  • Drip coffee maker
  • Keurig coffee maker
  • Toaster
  • 6 burner gas stove and oven
  • Microwave
  • Blender
  • Refrigerator with freezer

Cleaning supplies

  • Individually wrapped new sponge for each guest
  • Paper towels
  • Dishwashing liquid located on counter
  • Spray cleaner, under the kitchen sink.
  • Broom, dustpan and vacuum located in the closet in the bathroom.


  • Place regular trash in the trash can inside your cabin.
  • Place recyclables and glass in a separate bag.   
  • There are additional trash bags under the kitchen sink.
  • There is a large trash can inside the utility building (across from the hot tub). Please put extra trash in the can and securely close the lid.  

Do not leave bags of trash outside, animals will get into it. If you need additional trash removal during your stay please let us know.  


Our washer and dryer are located in the utility building across from the hot tub near the entrance.  They are available for guest use after 4pm.  We provide complimentary laundry detergent.

Washing machine instructions:  Press power to turn unit on.  Select washing options, add liquid soap to tray on right side.  Press start. 

Dryer instructions:  Press power to turn dryer on.  Select dry options, press start.



Our cabins sleep a maximum of 4 people.  There is an open loft bedroom. The couch in the living area folds out into a bed.  Linens for the couch are available upon request in advance. 

You’ll find crisp 100% cotton sheets, a comfortable mattress, fluffy down and down alternative duvets as well as down pillows.


There is one full bathroom with a walk in shower in each cabin. Our bathrooms are stocked with white fluffy towels, top quality liquid hand soap, body wash, shampoo and conditioner. There is also a hair dryer.

For added comfort, you'll find an additional heater in the bathroom.  During cold months we recommend setting the heat to medium and keeping the bathroom door closed.  


Outdoor Grill

There is a charcoal grill located by the front door. You will need to supply your own charcoal. You’ll find long handled grilling tools in the kitchen.

Please move the grill away from the house and propane tanks before using. Please clean the grate after using it by wadding a piece of foil up and running it over the cooking surface before putting it back. We’d appreciate it if, when done you’d place the cover back on and place it back by the house. 


Fire Pit

Durning summer, there are small fire pits near each cabin. During winter, yards are not shoveled and may not be accessible. You’ll find firewood by the utility building on a rack. Please cover the wood back up when done.

Fire pit rules:

  • No more than 3 logs at a time.
  • NEVER leave a fire unattended.
  • Always put the fire out with the garden hose located on the side of each cabin. Turn off the hose at the hose bib when done!



Our cabins are well insulated. You’ll find a propane heater on the wall to the left of the kitchen. Feel free to adjust the temperature to your comfort level. We do ask that you help us keep the bills down by lowering the temperature to 65 when you leave for the day and down to 63 degrees when you check out.

The bathroom has an additional baseboard heater to keep the room toasty.  We recommend keeping the door shut and setting the temperature by turning the knob on the front of the baseboard heater.


There is an electric LED fireplace on the wall in the living area.  It's for decorative and ambiance purposes. Use the flame button on the remote to adjust the flame and fire color.


Our cabins are air conditioned.  You'll find the mini-split remote control on the wall to the left of the kitchen.  To turn on, use the red button to set the temperature up or down.   

Open the windows and bring the cool air in! Vermont is wonderfully cool at night!  



Singleton’s, Market which we highly recommend you visit at least once if you’re a foodie, is located a few miles down on 131 heading towards Ludlow. They have fantastic smoked and marinated meats, small produce section and basic groceries as well as liquor. Locals always boast you can buys your guns, liquor, food and more at Singletons. They even have a small upscale clothing dept. 

Shaws Market in Ludlow was heavily affected by last summer's flood.  They are open for online ordering and pick up only at this time.  They will reopen around July 4th.